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Free Worldwide Shipping | No Questions Asked Returns

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No Questions Asked Return Policy

Our Return Policy: It's really simple.

If you are not happy with something you bought, we'll take it back as long as it is within 7 days from when you got it.

If you opened it or damaged the packaging, we'll still take it back but we'll charge a 15% re-stocking fee. If it's brand new and unopened, we'll give you a full refund. The only times we don't accept a return is if it is used or damaged by you or if the product is returned incomplete.

If the fault is on us (mixed up, faulty on arrival), we'll of course pay for return shipping. 

How to return?

1) Wrap up your unwanted product.

2) Click here to start the quick process.

3) Follow the simple instructions.

Simple, easy, no rocket science. Just good common sense.

 

The Full Terms:

No Questions Asked

"No Questions Asked" means that you do not have to give a reason to return your order for a full refund, if all of the following statements are true:

  • You requested the return within 7 days after delivery
  • You have NOT opened the packaging
  • You have NOT used the product in any way

Full Refund (No Re-stocking Fee) Requirements:

All of the following conditions must be met for us to issue you a full refund:

  • Item is returned to us within 7 days after delivery
  • You have not opened the packaging of the products
  • You have not used the product in any way
  • You have not damaged the packaging

15% Re-stocking Fee:

We will accept return with a 15% re-stocking fee deducted from the refund, if

  • The package of the product is opened, OR
  • The package of the product is damaged

Items that cannot be returned:

  • Any item more than 7 days after delivery

We also reserve the rights not to accept a return ,if:

  • There are signs of product being used
  • There are signs of product being damaged
  • Product returned incomplete

Other Notes:

  • You must pay for return postage and insure the product against loss or damage during its transit to us
  • Refund will be processed within 10 days after we received the returned item(s)
  • Refund must be made by the original payment method you used (e.g. to the credit card you used for placing the order)
  • You must NOT accept a delivery if the packaging has been damaged
  • You must report any missing item within 2 days of delivery

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